Terms of Service

Last updated: November 13, 2026

Welcome to The Frog Hop, operated by Frog Hop LLC (“The Frog Hop,” “we,” “us”). By using our website, registering for rides, or using our transportation services, you agree to these Terms of Service.

Our Services

The Frog Hop provides door-to-door transportation on Siesta Key, Florida and surrounding areas, including free registered island rides, SRQ airport service, and private charters. Availability depends on demand, weather, and vehicle availability. We aim to serve everyone promptly but do not guarantee specific pickup times.

Registration & Free Rides

Free island rides are available to everyone. Registration is optional: we encourage riders to register on the shuttle, by scanning our QR code, or on this website so we can send island deals at local Siesta Key businesses, but no registration or text opt-in is ever required to ride. No Frog Hop service, including airport runs and private charters, carries a set fare; drivers are compensated through voluntary tips. Airport and charter bookings are arranged by phone or text based on availability.

SMS Terms

Frog Hop LLC sends text messages only to mobile numbers that people enter on our website. Payment texts: when you tip a driver or pay for a ride at froghopsiesta.com/pay and tick the receipt box, we text your receipt and a ride follow-up to the number you enter. Deals: if you tick the optional deals box on our registration or payment page, The Frog Hop sends you recurring marketing texts with offers and event information at local Siesta Key businesses during your stay; this consent is never a condition of any purchase or of riding. Staff sign-in codes: our drivers and staff may tick the consent box and request a one-time sign-in code on the staff sign-in page.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out. Reply HELP for help. For support you can also call 844-376-4467 or use our contact page. Carriers are not liable for any delayed or undelivered messages. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes; see our Privacy Policy. Full program details are in our SMS / Messaging Terms.

Tips

Our drivers are local and work hard to get you there safely. Tips are always appreciated and never required.

Rider Conduct

Riders agree to behave safely and respectfully. We may decline or end service for unsafe, unlawful, or abusive behavior. Seatbelts must be worn where provided.

Assumption of Risk & Limitation of Liability

Transportation involves inherent risks. To the fullest extent permitted by law, The Frog Hop is not liable for indirect, incidental, or consequential damages. Nothing in these terms limits liability that cannot be limited under applicable law.

Changes

We may update these terms from time to time. Continued use of our services constitutes acceptance of the updated terms.

Contact

Call 844-376-4467 or text 301-257-1930 with any questions.